Privacy Policy
Your privacy is important to us
Introduction
KenchLightyear is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
Information We Collect
- Personal Information: We may collect personal information such as your name, email address, phone number, and any other information you provide through our contact forms or communications.
- Authentication Data: When you log in using Google or Facebook OAuth, we collect your profile information (name, email, profile picture) to provide personalized services and maintain your account.
- Usage Data: We automatically collect information about your interactions with our website, such as IP address, browser type, pages visited, and time spent on the site.
- Account Tier Information: We store your account tier (Basic/Pro) and admin status to provide appropriate access to features and services.
How We Use Your Information
- To provide, operate, and maintain our website and services
- To respond to your inquiries and provide customer support
- To improve our website, products, and services
- To send you updates, newsletters, or marketing communications (you may opt out at any time)
- To comply with legal obligations
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website and provide secure authentication. Our website uses the following types of cookies:
- Authentication Cookies: We use secure HttpOnly cookies to maintain your login session and provide seamless access to our services. These cookies are essential for the website to function properly and are automatically set when you log in.
- Session Cookies: These cookies help us understand how you use our site and enable certain features like AIWiki, AILog, and Dashboard access.
- Consent Cookies: We store your cookie consent preference to avoid showing the consent banner repeatedly.
Our authentication cookies are secure, HttpOnly cookies that cannot be accessed by JavaScript, providing protection against cross-site scripting (XSS) attacks. These cookies are automatically cleared when you log out or after 30 days of inactivity.
You can control cookies through your browser settings, but disabling authentication cookies will prevent you from accessing our services.
Third-Party Services
We may use third-party services (such as analytics providers or payment processors) that collect, monitor, and analyze your usage of our website. These third parties have their own privacy policies addressing how they use such information.
Data Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
Your Rights
- You have the right to access, update, or delete your personal information.
- You may opt out of receiving marketing communications from us at any time.
- To exercise your rights, please contact us using the information below.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Email: info@kenchlightyear.com
- Phone: +63 9988887886
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.